Contact Us

Have questions, feedback, or found a bug? We're here to help.

Email Us

The best way to reach us is via email. We typically respond within 24-48 hours.

matt@presskithub.io

What Can We Help With?

  • Technical Support: Issues with generating press kits, account problems, or bugs you've encountered
  • Feature Requests: Ideas for new features or improvements you'd like to see
  • Partnerships: Interested in collaborating or integrating with PressKitHub
  • Press Inquiries: Media questions or interview requests
  • General Feedback: We love hearing from our users—good or bad

Response Time

We're a small team, but we do our best to respond to every message. You can expect a reply within 24-48 hours during business days. For urgent issues, please include "URGENT" in your subject line.

Before You Contact Us

To help us help you faster, please include:

  • Your email address (the one you use to sign in)
  • A clear description of the issue or question
  • Screenshots or error messages, if applicable
  • The Steam URL you're trying to use (if relevant)

We're committed to making PressKitHub the best tool for indie developers. Your feedback helps us get there. Thank you for being part of our community.